International Roaming

Take Switch With You

Heading outside the U.S.? Don’t leave your connection back in the nest.

With international roaming, you can use your Switch Mobile line while traveling in eligible destinations. Depending on the destination and roaming option, you may be able to:

Roaming availability, coverage, rates, and included services vary by destination.

Before You Travel

Adding roaming is easy:

  1. Log in to your Switch Mobile account.
  2. Select “Shop Add-Ons.”
  3. Check the roaming options available for your destination.
  4. Choose the option that fits your trip and complete your purchase.

Once activated, follow any instructions from your phone to connect to the local network.

A little planning before you fly can help you avoid surprises once you land.

What Does Roaming Cost?

Roaming rates depend on where you’re traveling and how you use your phone, including calls, texts, and data.

Check “Shop Add-Ons” in your Switch Mobile account before your trip to see available options and pricing for your destination.

Where Can I Roam?

Many popular travel destinations are supported, including:

  • Canada and Mexico
  • Europe
  • Asia-Pacific
  • Latin America

Availability varies, so always check your specific destination before you pack your bags.

Want to Keep Your Data in the Nest?

If you don’t want your phone using cellular data while you travel, you can turn off Data Roaming in your phone’s settings.

iPhone: Settings → Cellular/Mobile Service → Your Switch line → Data Roaming → Off

Android: Settings → Network & Internet/Connections → Mobile Network → Data Roaming → Off

Google Pixel: Settings → Network & internet → SIMs → Your Switch line → Roaming → Off

Turning off data roaming prevents cellular data usage while roaming, but it does not necessarily turn off other roaming services or remove a roaming option from your Switch account.

A Few Things to Know

Do I need a new SIM?

No. Your existing Switch Mobile SIM or eSIM can be used for international roaming.

Will I keep my phone number?

Yes. Your Switch Mobile number stays the same while you travel.

Can I receive calls and texts?

Yes, when roaming is active and available in your destination. Calling, texting, and data availability depend on the services supported where you’re traveling.

Is international roaming included?

International roaming is an optional service and is billed separately from your regular Switch Mobile plan.

Want to Avoid Roaming Charges?

You’re in control of how you stay connected while traveling.

  • Use Wi-Fi for calls and messaging when available.
  • Turn off mobile data or data roaming when you don’t need it.
  • Add roaming only when you need it through “Shop Add-Ons.”
  • Keep an eye on your usage while traveling.

Choose what you need, keep an eye on your usage, and enjoy your trip without letting your phone run wild through the woods.

Still Need Help?

If you can’t find your answer here, our support team is available.

Contact Support – Support@SwitchMobile.com

Include your line number and a brief description of your issue for faster help.

Finish your order and start saving now.

Before you move on, please select an option below

Before you move on, please select an option below

Before you move on, please select an option below