If you’re getting messages from Switch Mobile, don’t worry — they’re important account updates, not random chatter from the treetops
Switch Mobile sends a limited number of mandatory notifications related to:
- Your account status
- Billing updates
- Security-related changes
- Usage behavior that may affect your service
These notifications help keep your account safe and your service running smoothly — like a helpful squirrel sounding the alarm when something changes
Where Are Notifications Sent?
All notifications are sent to:
- The email address associated with your account
- And/or the primary phone number on the account via text message
Need to Update Your Contact Information?
You can update your contact details anytime by:
- Logging into your account online
- Making changes through the Switch Mobile website
Keeping your contact info current ensures you never miss important updates about your service.
